Global Marketing & Service Network
Guchi Machinery is committed to delivering efficient, intelligent, and reliable construction equipment solutions worldwide. To ensure customer success, we have established 50+ sales and service centers across Southeast Asia, the Middle East, Africa, and South America, supported by 200+ certified service engineers. Our global presence guarantees prompt, professional technical support wherever your operations are located.
"Technology Drives Progress, Service Creates Value" - Guchi looks forward to partnering with you!
Customer-Centric Support System
Since 2010, our unwavering commitment to "Customer-First" service has set us apart.
24/7 Global Assistance
50+ strategically located service centers; Multilingual hotline support (English/Arabic/Spanish/Russian); Average 4-hour onsite response in key markets
Partnership for Growth
We optimize solutions through full lifecycle services: Equipment financing consulting; Operator certification programs; Predictive maintenance analytics; Productivity benchmarking.
360° Service Solutions
- 24/7 technical support by certified engineers
- Customized equipment selection consulting
- Free ROI analysis and operational cost simulation
- Global spare parts network (24hr standard parts delivery)
- Material testing and process validation support
- Multilingual manuals (EN/ES/RU/AR etc.)
- Worldwide voltage compatibility (220V-480V)
- Localized solutions meeting regional standards
Smart Service Solutions
Do you have special requirements for your equipment operating environment? How can you improve equipment efficiency through preventive maintenance? What are your specific goals for equipment reliability, availability, and operating costs?
We will customize the optimal service solution for you, taking all factors into consideration to provide professional advice:
Extend equipment service life; Improve equipment availability;
Ensure stable operational efficiency; Reduce overall operating costs.